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Client details are not locked in once saved. You can go back and update them at any time from the client’s Basic Info screen.

Step by step

1

Open the client

Select the client from the sidebar, either by searching for them or picking them from All Clients.
2

Go to Basic Info

Under Client Info in the sidebar, click Basic Info. This opens the Business Info form with the client’s current details already filled in.
3

Update the fields you need to change

  • Business Logo — drag an image in, or click to browse and upload one
  • Business Name — the client’s trading name, shown on every report
  • Business Industry — used to apply the right categorisation logic
  • Legal Name (optional) — the client’s registered legal name, if different from their trading name
  • ABN — the client’s Australian Business Number
  • Email (optional) — the client’s contact email
  • Phone Number (optional) — the client’s contact number
  • Business Entity — the client’s entity type, set when they were added
  • Income Tax Percentage — shown for company clients, and used in their reports
  • Total Shares and Per Share Value — shown for company clients
  • GST registration — select Yes or No
4

Add a note if needed

The Notes panel on the right holds internal notes on this client. Click Add Note to record anything your team should know, such as a query with the client or a change in their circumstances.
5

Save your changes

Click Save in the top right corner. Changes apply immediately across the client’s workspace and reports.